Job Title: General Manager - Service
Company: A leading UAE based Automotive Group
A well-established automotive group in the UAE, are looking for an experienced General Manager - Service for their organisation. The role will be based in UAE and the candidate must be Arabic speaking with a proven track record managing franchised automotive Service Centres.
- Engage in strategic planning to achieve business goals and objectives.
- Manage the performance of the service department to achieve KPIs.
- Lead the service team across multiple locations and implement processes to achieve customer satisfaction and revenue targets.
- Develop and implement customer retention strategies to increase the Service department's profitability.
- Monitor and communicate business trends, revenue data, and other relevant information to senior management.
- Constantly develop the service team's skills to meet the changing customer demands.
- Ensure compliance with legal and regulatory requirements, including health and safety regulations.
- Must be Arabic speaking.
- Bachelor’s degree in Engineering or related field.
- Minimum of 10 years of experience managing Service Centres.
- Excellent leadership and management skills.
- Strong business acumen and analytical skills.
- Exceptional customer service skills.
- Excellent communication and interpersonal skills.
- Strong organisational and time management skills.
If you have the above qualifications and are looking for a challenging role, apply today at www.eurocellrecruitment.com by submitting your updated CV in WORD format with a recent business photo. On offer is a competitive salary and benefits package to the right candidate.
Due to volume of applications only those who meet the criteria set by the client will be contacted for a pre-screening interview.