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Service Reception Supervisor - GCC

Ref: 711 Date Posted: Monday 20 Nov 2023

Job Title: Reception Supervisor

Location: GCC

We are in search of a Service Reception Supervisor to join our GCC based client’s prestigious team at a Luxury Car Service Centre. This role plays a vital part in guaranteeing outstanding customer experiences within the Service, Body and Paint divisions. As the Reception Supervisor, you will take charge of front desk operations, oversee customer interactions, and maintain the smooth flow of services. You'll be leading a team of service advisors, managing appointment schedules, attending to customer queries, and providing first-class customer care. If you're prepared to excel and optimise revenue potential, this position awaits you.


  • Supervise front desk operations and deliver exceptional customer service.
  • Manage interactions, appointments, and upselling opportunities.
  • Handle inquiries, complaints, and administrative tasks.
  • Collaborate with technicians and maintain quality.
  • Ensure compliance and safety.


  • Bachelor’s degree or equivalent.
  • Leadership experience in a related field.
  • Strong organisational and communication skills.
  • Proficiency in computer systems and problem-solving.
  • Passion for delivering outstanding customer experiences.
  • Proficiency in both English and Arabic.

How to Apply:

Submit your CV in WORD format at Don't forget to include a recent business photograph.

Please note that we will only contact candidates with qualifications matching the next steps in the recruitment process due to the high volume of applications.