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Customer Service Executive - KSA

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Ref: 690 Date Posted: Monday 26 Feb 2024

Job Title: Customer Service Representatives (KSA Nationals and Arabic Speakers)

Location: Kingdom of Saudi Arabia (KSA)

Our client, a leading player in the premium automotive sector, is seeking enthusiastic and customer-focused individuals to join their team as Customer Service Representatives. If you have excellent Arabic communication skills and a passion for delivering exceptional service, we want to hear from you!

Job Description:

As a Customer Service Representative, you will play a pivotal role in ensuring that the showroom customers have a memorable and positive experience. You will be the friendly face of the showroom, assisting customers, addressing their enquiries, and providing the highest level of service.

Key Responsibilities:

  • Greeting customers with a warm and welcoming attitude.
  • Providing information about the premium brand vehicles and their features.
  • Assisting customers with inquiries, test drives, and the selection process.
  • Handling customer feedback, comments, and concerns professionally and efficiently.
  • Maintaining a clean and organized showroom environment.
  • Collaborating with the sales and service teams to ensure a seamless customer experience.

Qualifications:

  • Strong verbal and written communication skills in Arabic.
  • A friendly and approachable demeanour.
  • Exceptional customer service skills and a commitment to customer satisfaction.
  • Basic knowledge of premium brand vehicles (training will be provided).
  • KSA Nationality is preferred due to visa restrictions, but we welcome all Arabic speakers to apply.
  • A passion for the automotive industry and a desire to learn and grow within the company.

Benefits:

Our client offers competitive compensation packages, including a competitive salary, benefits, and opportunities for career advancement within the premium automotive sector. You will have the chance to be part of a dynamic team and contribute to creating exceptional customer experiences.

How to Apply:

Apply now by submitting your updated CV in Word format and a recent business photo at www.eurocellrecruitment.com

Note: Only shortlisted candidates will be contacted. All applications will be handled with strict confidentiality.