Technical Manager, Mercedes Benz
Location – GCC
This senior-level role requires a Mercedes-Benz background and a comprehensive understanding of workshop operations, team leadership, technical support, and strategic planning. You will lead a team of technicians, drive quality and performance standards, and ensure technical excellence is consistently achieved.
Key Responsibilities:
- Lead day-to-day workshop operations, including scheduling, technician management, and quality control
- Provide technical support and mentoring to workshop staff and facilitate training needs
- Coordinate with OEM representatives to ensure technical protocols, warranty processes, and tooling standards are maintained
- Monitor workshop KPIs including vehicle throughput, efficiency, and customer service quality
Candidate Profile:
- Extensive experience in Mercedes-Benz aftersales operations
- Proven leadership within a large workshop environment
- Strong knowledge of diagnostic systems and high-end vehicle technology
- A discreet and professional approach, with excellent planning and interpersonal skills
This is a unique role suited to a technically strong and operationally confident leader. A background with a European dealership group is preferred.
Apply by uploading your CV at www.eurocellrecruitment.com
All applications are treated in the strictest confidence.